How to defend your brand in an age of customer scrutiny and unpredictability

Techinnews Staff
Techinnews Staff December 5, 2017
Updated 2022/04/14 at 11:04 AM
How to defend your brand in an age of customer scrutiny and unpredictability
How to defend your brand in an age of customer scrutiny and unpredictability

Airlines and airports are under intense pressure to step up their digital customer service and the expectations of today’s travelers. What does next-generation digital customer service look like? How can you ensure that your team has the tools and processes to efficiently and effectively handle every customer interaction – with the resources you have? What should you build and plan for?

Download this playbook to:

• Uncover what’s at stake and how social must step up
• Learn 8 ways to create and sustain high-level, scalable digital customer service
• Discover how social media management technology makes or breaks customer care

Download Whitepaper Here

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