TCS Strengthens Collaboration with Athora Netherlands for Enhanced Customer

Srishti Dey
Srishti Dey September 6, 2023
Updated 2023/09/06 at 10:48 AM


Tata Consultancy Services (TCS) and Athora Netherlands, a renowned Dutch life insurance and pension provider, have advanced their long-standing cooperation in a significant milestone. Improved client experiences, more operational robustness, and increased business flexibility are prioritized in this collaboration’s effort to transform Athora’s business and IT operational framework.

Enhancing Ambition 2025:

The increased partnership between TCS and Athora Netherlands aligns with that company’s Ambition 2025 plan, which aims to establish it as a dominant force in the niche markets of life insurance and pensions. The broad cooperation, which spans several years, includes TCS’s entire control of Athora’s business and IT operations, including claim processing, policy servicing, and customer support. These initiatives will concentrate on Athora’s closed life insurance policy portfolio sold under the Real brand.

tcs: TCS wins Athora transformation deal - The Economic Times

Elevated Framework and Flexibility:

The construction of a unique hybrid cloud architecture, cleverly built atop TCS Enterprise Cloud and driven by the cutting-edge TCS Alpha Platform, is at the heart of this initiative. Notably, TCS Enterprise Cloud increases operational efficiency while also introducing customizable engagement approaches. This flexible and adaptable cloud infrastructure is ready to help Athora Netherlands meet changing business requirements and boost overall customer satisfaction.


With a rich history spanning more than 50 years, TCS has constantly proven its strength as a leader in IT services, consulting, and business solutions. This extended partnership with Athora Netherlands is evidence of TCS’s dedication to guiding multinational corporations through transformative processes. Infusing cutting-edge technology into the core of operations, this cooperation has the potential to transform the insurance and pension landscape as it develops, all in the pursuit of unmatched customer happiness and company agility.

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