API programs are not new; TIBCO Mashery® has been helping companies manage them for more than a decade. Their popularity continues to grow as more businesses undergo digital transformation and recognize the value of using APIs to expose software and data assets to internal and third-party developers, employees, partners, and customers.
Every API program is different, with unique use cases, varied business objectives, and stakeholders from customers to sales personnel, and the Accounting department to Operations. Understanding some of these common KAPIs, what they represent, and their significance for performance, business operations, and/or API consumers, help ensure program effectiveness and good decision-making.
This whitepaper, one in a series on API management and analytics, defines common KAPIs and the types of professionals most likely to appreciate each.
