Apple releases repair service for faulty MacBook keyboards

Cerina Cruz
Cerina Cruz June 25, 2018
Updated 2022/04/14 at 10:59 AM
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Apple has finally admitted to problems with some of their recent MacBook and MacBook Pro keyboards and is amending this with a new “Keyboard Service Program” for those affected.

The program offers to fix eligible MacBook and MacBook Pro models free of charge. Users can either bring their model to an Apple Store or an Apple Authorized Service Provider, or mail their device to an Apple Repair Center. The keyboard will first be examined then determined which service it will receive and how many keys (or if the entire keyboard) will be replaced.

Eligible models for repair include the 12-inch Retina 2015, 2016, and 2017 units of the MacBook, the 13-inch 2016 and 2017 units of the MacBook Pro (for both with two and four Thunderbolt 3 ports), and the 15-inch MacBook Pro released last year and 2016.

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