Oppo, a leading global smartphone brand, has introduced a 24-hour repair turnaround time for 80% of all smartphone repairs at its Service Centre 3.0. This is a significant improvement over the previous turnaround time of 3-5 days, and it is a sign of Oppo’s commitment to providing its customers with the best possible after-sales service.
The 24-hour repair turnaround time is available for a wide range of repairs, including software issues, screen and battery replacement, speaker damage, and touchscreen malfunction. Oppo has also expanded its pick-up and drop service to cover 25,000 pin codes across India, so customers can get their devices repaired from the comfort of their own homes.
Oppo Service Centre 3.0 is a new initiative that was launched in 2022. It is a one-stop shop for all Oppo customers’ after-sales service needs. The service centers are equipped with the latest tools and technology, and they are staffed by trained and certified technicians.
In addition to the 24-hour repair turnaround time, Oppo Service Centre 3.0 also offers a number of other benefits, including:
- Transparency: Customers can watch Oppo technicians fix their smartphones in real-time.
- Convenience: Oppo offers free pick-up and drop service for repairs.
- Affordability: Oppo offers competitive pricing on repairs.
- Quality: Oppo uses genuine spare parts for all repairs.
- Warranty: Oppo offers a warranty on all repairs.
Oppo’s introduction of a 24-hour repair turnaround time is a significant improvement over the previous turnaround time of 3-5 days. It is a sign of Oppo’s commitment to providing its customers with the best possible after-sales service.
Benefits of a 24-Hour Repair Turnaround Time for Customers
There are a number of benefits for customers of a 24-hour repair turnaround time, including:
- Convenience: Customers can get their devices repaired quickly and easily.
- Productivity: Customers can get their devices back quickly, so they can stay connected and productive.
- Peace of mind: Customers know that their devices will be repaired quickly and efficiently.
Oppo’s introduction of a 24-hour repair turnaround time is a significant improvement over the previous turnaround time of 3-5 days. It is a sign of Oppo’s commitment to providing its customers with the best possible after-sales service.
Oppo has achieved this feat by investing in new tools and technology, training and certifying technicians, streamlining the repair process, and expanding its pick-up and drop service.
