Tag: 8×8

Analysis of Cloud Communications VoIP Quality Under Normal and Adverse Network Conditions

Customers expect a high level of voice quality when selecting a cloud-based

techinnews techinnews January 24, 2018

The Elephant in the Room: Why Many Cloud Communications Providers Don’t Like to Talk About Security, Compliance and Reliability

You may have read about requirements imposed on an unprecedented number of

techinnews techinnews January 24, 2018

6 Ways Small Business Can Benefit from Cloud Communications

Small businesses are ditching traditional phone systems and switching to cloud business

techinnews techinnews January 24, 2018

Rethinking Your Contact Center: How to Engage the Modern Customer

Do you know what happens when a customer connects with your contact

techinnews techinnews January 24, 2018

Rethinking Communications to Grow Your Business

Many things about business have changed over the years, but the role

techinnews techinnews January 24, 2018

Powering the Workplace of the Future

Companies everywhere need their workforce to perform smarter, faster and more efficiently.

techinnews techinnews January 24, 2018

How to Solve the Enterprise Communications Crisis with an Open Cloud Strategy

There’s a reason 75% of on-premises unified communications and collaboration (UCC) initiatives

techinnews techinnews January 24, 2018

Dynamic Businesses Require Dynamic Communications and Collaboration

Cloud computing has revolutionized the way users access business services. Now it’s

techinnews techinnews January 24, 2018

Contact Center as a Service: A View from the Trenches

When evaluating the strategically significant move from a premises-based to cloud contact

techinnews techinnews January 24, 2018