What are ChatBots ~ Types and Uses.

Nishita Gupta
Nishita Gupta January 15, 2024
Updated 2024/01/31 at 5:11 PM

Chatbots are the new trend in the tech industry. They are not only used for customer service but also to provide information and help people with their daily tasks. Chatbots are software agents that can be designed to perform tasks on behalf of a user through text-based communication. They can be used for a wide range of tasks such as customer service, information gathering, advertising, and education.

The way that chatbots interact with humans has changed dramatically over the past few years. They now use natural language processing (NLP), machine learning, and artificial intelligence to better understand what they are talking about, while also raising the bar for artificial intelligence researchers by making them more creative.

Even though this is not a new concept, it is still something that has not been widely accepted.

Chatbots are getting more popular every day and more companies are investing in them. There are many different kinds of chatbots out there, but we will focus on three types:

Advantages Of Adding The Best Chatbot For Websites | SurveySparow

Personalized chatbots – These are the most popular type of chatbot and they help you get answers to your questions or even connect you with services such as Uber or Lyft if you need them.

Business chatbots – These are great tools for businesses that want to use technology to increase productivity and lower costs. You can create business chatbots that can automate certain processes or provide business intelligence reports on demand.

Intelligent assistants – These are also called virtual assistants (VAs) because they can do things like scheduling meetings, making travel arrangements, ordering food delivery, etc. It is important to note that although these types of VAs may have some similarities with Siri or Cortana from Microsoft

We think we are at a very interesting point in history. Chatbots are becoming more sophisticated and more useful with every passing day. They’re now able to understand complex conversations, and even make recommendations based on what you’ve said before. All thanks to advances in machine learning and artificial intelligence (AI).

But there’s still a lot that can be done better! We’re still far from reaching our full potential as a society, but with some hard work, we’ll get there eventually!

For more such content, keep reading @techinnews

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