What Users Should Know About Paytm’s Guaranteed Seat Assistance Feature for Booking Train Tickets

Paytm's Guaranteed Seat Assistance feature is a useful tool for travelers who need to book train tickets for peak travel times.

Ridha Fathima
Ridha Fathima November 1, 2023
Updated 2023/11/01 at 11:46 AM

Paytm, India’s leading digital payments and financial services company, has launched a new feature called Guaranteed Seat Assistance for train ticket bookings. This feature is designed to help users get a confirmed seat on their desired train, even if the train is waitlisted or fully booked.

With Guaranteed Seat Assistance, Paytm will automatically book a ticket on an alternate train if your preferred train is waitlisted or fully booked. The alternate train will be selected based on your preferences, such as travel time, departure time, and arrival time.

To use Guaranteed Seat Assistance, simply select the feature when you are booking your train ticket on Paytm. You will then be asked to enter your preferred train and alternate train choices. Paytm will then check the availability of seats on your preferred train. If your preferred train is waitlisted or fully booked, Paytm will automatically book a ticket on your alternate train.

There are a few things to keep in mind when using Guaranteed Seat Assistance:

  • The feature is only available for select trains.
  • You will be charged a convenience fee for using the feature.
  • The alternate train may be on a different route or have a different travel time than your preferred train.
  • If you are not satisfied with the alternate train that Paytm selects, you can cancel your booking and get a full refund.

Overall, Paytm’s Guaranteed Seat Assistance feature is a great way to increase your chances of getting a confirmed seat on your desired train. It is especially useful for travelers who are booking tickets for peak travel times, such as Diwali and Holi.

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