Case Study: Giffgaff Turns Customers Into Members Of Its Community Business Model

techinnews
techinnews March 1, 2018
Updated 2022/04/14 at 11:05 AM
Case Study: Giffgaff Turns Customers Into Members Of Its Community Business Model
Case Study: Giffgaff Turns Customers Into Members Of Its Community Business Model

Can a community-based business model be your key to digital transformation? In this Forrester Case Study, analysts explore how UK-based mobile virtual network operator (MVNO) giffgaff uses a community-based business model that delivers business benefits.

A community-based business model can be the key to digital transformation and to engaging customers in a way that drives loyalty and self-perpetuating growth. Download the case study to learn how community has been the key to giffgaff’s success and what can you do to become more community-based in your business approach.

Download the Case Study here

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